Right of withdrawal
The private consumer has the right to cancel this contract within 14 days without giving a reason. The withdrawal period expires 14 days after receipt of the last consignment.
In order to exercise the right of cancellation, you must notify us of your decision to cancel the agreement unambiguously by e-mail to email@example.com.
In order to comply with the withdrawal period, it is sufficient that you send your notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of withdrawal
There is a charge for returning shipments.
If you cancel this Agreement, we will refund to you all payments received from you, including shipping costs, return of shipping is subject to a fee. (except for the additional cost of choosing a delivery method other than the most advantageous standard delivery method we offer), without delay and in any case no later than 14 days after receiving the cancellation notice and returning the product to our warehouse. We will make the refund using the payment method you used in the original transaction, unless you have expressly agreed otherwise, and in any case at no cost to you.
You must return the goods without delay and no later than 14 days after the cancellation notice. The deadline has been met if you return the goods before the end of that 14-day period.
You are only liable for any depreciation of the goods as a result of any treatment other than that necessary to establish the nature, characteristics and functioning of the goods.
The product ordered from Kolocamp.com can be inspected by opening the package and checking its properties and functionality.
Customer returns must be made through Kaukokiido, other delivery methods must be agreed separately. NOTE. We do not accept dirty or broken products, nor do we redeem products returned as a post-claim or to the nearest Kaukokiido pick-up point.
Pack the product well for shipment so that it is not damaged on the way.
Include a receipt (or copy) and paper on which to enter your contact information for any additional information and your account number to refund the purchase price.
Deliver the product to Kolocamp Kuusvedentie 228, 41370 Laukaa.